FrontClerk PMS

FrontClerk PMS

For over 17 years, HSS has been providing management software solutions for the hospitality sector. We are dedicated in providing user friendly software, priced for value with support after the sale to insure better customer satisfaction. FrontClerk is installed in over 4,500 hotels from a small boutique hotel to hotels with over 400 rooms. A turnkey Installation typically takes 5 to 7 days, including on-site training and training aids.

FrontClerk is fully featured and can be modified with our System Utilities for the way you run your hotel, bed and breakfast, campsite, extended stay property, military rooming facility, or other guest facilities. Its simple menus are easy to read and use.

Basic system skills for Front Desk personnel are available on our training CD and Advanced Training Programs are available. Management Training is required since the program is very robust and has many hotel management features.

Get the details, Click on Your Area of Interest

• Front Desk Clerk Functions
• Operating Reports
• Management Functions
• Management Reports
• Marketing Functions
• Billing Controls
• Data Export Capabilities
• Remote Data Access
• Interfaces
• COMING IN 2006 ! FrontClerk with Windows
• COMING IN 2006 ! Hotel Website Reservations

HSS Classic Product - FrontClerk 2005

Front Desk Clerk Features & Functions

Here is a list of just a few of the FrontClerk features - Call HSS Sales at 1-800-634-9248 for an ONLINE DEMO Click on any BLUE feature below for a short demo video (Opens in new window)

Management Functions

Call HSS Sales at 1-800-634-9248 for an ONLINE DEMO Click on any BLUE feature below for a short demo video

Management Reports

Call HSS Sales at 1-800-634-9248 for an ONLINE DEMO Click on any BLUE feature below for a short demo video

Marketing Functions

Call HSS Sales at 1-800-634-9248 for an ONLINE DEMO Click on any BLUE feature below for a short demo video

Billing Controls

FrontClerk provides data export interfaces to Back Office accounting systems as comma delimited text files including certain Guest Information to other systems on a "pick and choose" menu. Our customers interface to Great Plains, MAS 90, Quick Books and other professional accounting systems.

Here is a list of functions with the FrontClerk Billing Module: Click on any BLUE feature below for a short demo video

Exporting Data

FrontClerk data can be sent in simple, comma delimited text files that can then be imported into other programs including many popular Accounting packages, Excel, Word, Direct Mail programs, ACT! Contact Manager, and other Databases.

Write Confirmation Letters

Track New Guests using ACT! and use it's Contact Manager to stay in touch for Direct Mail, Holiday greetings, or special promotions.

Update your accounting records with only a few steps.

Remote System Access

FrontClerk offers two ways to remotely access your Hotel's Property Management System - over the Internet or through a Direct Phone Dial-up:

Remote Dial-up Access to Your Hotel

This remote access is over a standard phone line. Your HSS system requires a modem and a dial-in phone number. When you are ready to access the Hotel, contact the Hotel to allow you system access. You can then use any Windows PC with our Remote Access software (long distance charges may apply). This is View and Use access. If you want to print all the FrontClerk reports at your remote location, use the FrontClerk Online internet version described below.

Remote File Transfer - the Hotel can designate which data is to be sent to a remote location or home office. This information is then transferred in a comma delimited text format and can be read by many popular programs such as ACT!, Excel, popular Accounting Programs and databases.

Remote Internet Access to Your Hotel

Convenient - From any location in the world using your private password, you can access each of your hotels from a single Windows based application - FrontClerk Online. We can help you modify your FrontClerk Online application to your individual Hotel and Internet preferences and uses.

Easy to use...

• Connect your Hotel to the Internet over a phone modem, DSL (faster) or T-1 (fastest) connection to your Internet Service provider. The faster the connection, the better the performance.
• The Remote User installs FrontClerk Online on their Windows laptop or PC from our CD ROM.
• The Remote User connects to his/her local Internet provider.
• The Remote User clicks on the FrontClerk Online icon on their desktop. and you're in! HSS sets up each hotel's address with you when you install the FrontClerk Online software.

Remote Printing - Print any FrontClerk report or screen to your local printer or Windows network printer without any confusing configuration modifications.

Secure Your Data - There are two basic ways to make sure your access to the Internet from your hotel Property Management System computer is secure...

• Install FIREWALL hardware and software to prevent unauthorized Internet hackers from getting in through the Internet door you open, and
• Use a VIRTUAL PRIVATE NETWORK that encrypts all data from your system to the Remote User.

Hotel Software Systems can provide written guidelines for you to install a SECURE Internet connection.

Operating Reports

Interface

FrontClerk offers over 100 interfaces to many systems and vendors popularly used by hotels with direct folio posting in most cases including:

• Call Accounting
• Electronic Door Key Cards
• Voice Mail
• PBX
• Movies
• Back Office Accounting
• Credit Card Processing
• Point of Sale such as
  • Restaurants
  • Gift Shops
  • Sports Shops
• Central Reservation Systems (both one way and two way)
• Internet reservations

FrontClerk with Windows

Currently under development.

Your Hotel's Website Reservations

Currently under development.

FrontClerk offers a Web Site Reservation capability with: